Description

When new policies or procedures are introduced, even the best intentions can lead to confusion, misalignment, and workplace tension. 

In an effort to avoid conflict, middle managers sometimes distance themselves from change by framing it as a “leadership decision.” While well-meaning, this approach can unintentionally create an “us vs. them” dynamic, damaging trust, increasing resistance, and straining workplace relationships. 

If this sounds familiar, this webinar is for you.

Join us on Wednesday, March 25, 2026, at 1:00 PM ET for an insightful and practical discussion with Dan Kaplan, Founder of Confident Communicators, LLC, and learn how to communicate change in a way that builds alignment instead of friction. 

What We’ll Cover:

• Why triangulation happens during change, and why it’s usually unintentional 

• The critical role managers play in reinforcing (or undermining) HR messages 

• A simple communication process HR can use before change is announced to reduce resistance and prevent being “thrown under the bus” 

What You’ll Walk Away With:

• Strategies to prepare managers to deliver aligned, confident messages 

• Tools to reduce “us vs. them” dynamics during times of change 

• Techniques to help employees re-orient faster and return to productivity 
• Insights into how DiSC® helps you understand how different styles respond to change and uncertainty, so you can frame messages that reduce fear, build buy-in, and increase consistency across the organization 

Guest Panelist: Dan Kaplan | Founder, Confident Communicators, LLC