What will be covered: The post pandemic business landscape requires organizations to adapt their strategy to meet ever changing conditions. Business owners who employ strategic thinking are better able to meet the needs of their organizations and their customers. In this session, you will learn:
To create a business strategy to align financial, operational, and customer service goals.
Use strategic planning methods including SWOT, five forces, and gap analysis.
Recognize the impact of leadership on crafting and maintaining a relevant strategy.
Instructor: Rich Weissman, an experienced management professional, teaches at the graduate and undergraduate levels for Endicott College and Northeastern University, and is a corporate trainer specializing in leadership and management development, optimizing sales and customer service, and operational process improvement.
Shaping the Post Pandemic Business St...
Date and Time
Tuesday Jul 27, 2021 8:00 AM - 9:30 AM EDT
Tuesday, July 27 from 8am - 9:30am *In-person and on zoom.
In-person, for the first 12 registrants and through zoom. Workshop will be recorded and available for viewing for a limited time. Location: Cape Ann Chamber of Commerce, 24 Harbor Loop, Gloucester