Care Manager Administrative Assistant

Posted: 03/31/2024

SeniorCare Inc.
Gloucester, Ma
Care Manager Administrative Assistant
Full-Time 35 hr/wk, Mon-Fri, 9am-5pm
SeniorCare Inc. is seeking a dedicated and compassionate individual to join our team as a Care Manager Administrative Assistant (CMA). This pivotal role supports our care management team by executing various administrative tasks crucial for departmental efficiency.
The Care Manager Administrative Assistant (CMA) plays a vital role in our care management team, communicating with consumers, managing documentation, and providing essential administrative support. Responsibilities include communicating with consumers as directed by the care management team to confirm their continued need for services and explore additional  support options. Additionally, the CMA assists care managers with check-in calls to consumers to confirm service satisfaction and assess ongoing needs and serves as backup for care manager on duty calls.
Document management is a key aspect of the role,  maintaining accurate records of all communications with consumers, service providers, and other contacts. The CMA also monitors  expiring care plans, reviews daily  admission/discharge information to track consumer transitions and ensures closure of all appropriate cases monthly.
Qualifications for this position include a high school diploma or equivalent, exceptional communication skills, strong organizational abilities, and proficiency in computer applications. A compassionate attitude towards consumers and a commitment to confidentiality are essential.
This position offers the opportunity for career advancement to a Care Manager role once sufficient experience and expertise are gained based on performance, demonstrated skills and organizational needs. 
We offer ongoing training, supportive supervision, great team relations and a sense of challenging, worthwhile work within the local communities we serve. This position is an important part of an Agency that has been in operation for over 50 years and devoted to multiple programs supporting people’s ability to live in the setting of their choice as they age. We have a competitive compensation and benefit package with an emphasis on work life balance in a comfortably sized 100 employee operations with offices in Gloucester and Beverly.

Candidates may also submit resume with salary requirements to: Human Resources, SeniorCare, Inc. 49 Blackburn Center, Gloucester MA 01930.Qualified veteran, minority, female, disabled, bilingual and LBGT candidates of all ages, religions and national origins are encouraged to apply.
Affirmative Action/Equal Opportunity Employer